Shipping Policy

We prepare orders for delivery within the United States and review each shipment before dispatch.

Normal processing takes approximately 1–2 business days; after dispatch, estimated transit is a separate 3–5 business days.

These estimates are not guarantees. Weekends, holidays, severe weather, carrier disruption, security review, or unusually high demand can extend the schedule. Any free-shipping offer and its eligibility are shown at checkout.

Customers must supply a complete delivery address, a working email address, and a reachable telephone number. Tracking updates are sent when the carrier makes them available; the carrier may require time before the first scan appears.

For a delayed or apparently lost parcel, send the order number and tracking number so we can review the carrier record. For a shipment marked delivered but not found, first check the delivery area and household, then contact us for next steps.

Report damage promptly with the order number plus clear photographs or video of the item and packaging. Service may be restricted for addresses a carrier cannot reach, and some destinations or products may have additional limits disclosed at checkout.

Contact details

Email: williamsalame3@gmail.com
Mailing address: 417 E 13th St, Cincinnati, OH, 45202, United States
Phone: (872) 257-5593